Last Updated: April 3, 2026

Ravello Developments ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website ravellodevelopments.ca or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you submit a contact form, request a consultation, or otherwise communicate with us, we may collect:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Any additional information you choose to include in your message

Information Collected Automatically

When you visit our website, certain information is collected automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to Inquiries: To reply to your questions, requests for quotes, and consultation requests submitted through our contact forms.
  • Providing Services: To deliver the construction, renovation, and development services you have engaged us for.
  • Improving Our Website: To analyze how visitors use our website so we can enhance its functionality, content, and user experience.
  • Communications: To send you project updates, newsletters, or promotional materials, but only if you have opted in to receive such communications. You may unsubscribe at any time.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and gather information about how our site is used.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable core features such as page navigation and access to secure areas. The website cannot function correctly without these cookies.
  • Analytics Cookies: We use analytics cookies (such as Google Analytics) to understand how visitors interact with our website. These cookies collect information about page views, traffic sources, and user behaviour in an aggregated and anonymous form.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, consult your browser's help documentation.

4. How We Share Your Information

We value your trust and are committed to protecting your personal information. We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., web hosting, email services, analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was disclosed.
  • Legal Obligations: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the safety of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:

  • Contact form submissions are retained for up to 24 months after your last interaction with us, unless you request earlier deletion.
  • Client project records are retained for a minimum of 7 years in accordance with applicable legal and regulatory requirements.
  • Analytics data is retained in an aggregated, anonymized form and does not identify individual users.

When your personal information is no longer required, we will securely delete or anonymize it.

6. Your Rights

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal privacy law, you have the following rights regarding your personal information:

  • Right to Access: You have the right to request access to the personal information we hold about you. We will respond to your request within 30 days.
  • Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Right to Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions (e.g., where retention is required by law).
  • Right to Withdraw Consent: You may withdraw your consent for us to collect, use, or disclose your personal information at any time, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services to you.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We may need to verify your identity before processing your request.

7. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Ravello Developments. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit. Clicking on a third-party link or accessing a third-party website is done at your own risk.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as promptly as possible. If you believe that a child under 13 has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Ravello Developments
British Columbia, Canada
Email: info@ravellodevelopments.ca
Phone: 778-325-8400